Official WhatsApp Business Platform

Turn WhatsApp into your busiest sales counter.

Broadcast offers to thousands, auto-reply with no-code chatbots, and run your entire team on one official WhatsApp number — built for Indian businesses that sell on chat.

Customer Customer Customer Customer
★★★★★ 4.9/5
Loved by 2,000+ Indian businesses
An Indian shop owner taking a customer order on his phone

Auto-replied by chatbot · just now

Fresh marigold garlands at an Indian flower market

Order received · ₹1,250

Paid via UPI · ships today

98%

Message delivery rate

3×

More repeat orders on chat

24×7

Bots reply while you sleep

1 no.

One number for the whole team

Everything on WhatsApp

One inbox. Your whole business inside it.

An Indian support team handling customer chats together

Shared team inbox

The entire staff answers one official number. Assign chats, claim the unassigned pool, whisper private notes — and see who's online in real time.

Assign & claim Private notes Labels & follow-ups
An Indian customer reading a message on her phone at home

Bots that sell at 2 AM

Keyword rules and visual flows answer FAQs, track orders and hand tricky chats to humans.

An Indian support agent with a headset, answering customers

Agents with superpowers

Roles, permissions, AI reply suggestions and a dedicated agent login keep the floor running.

Catalogues customers can buy from

Push your Shopify/WooCommerce catalogue to WhatsApp. Customers browse, order and pay over UPI without leaving chat.

Broadcasts people open

Festive offers to thousands with 90%+ open rates — plus drip campaigns that follow up automatically.

Numbers, not guesses

Delivery funnels, per-agent response times and Meta conversation cost, side by side.

Live in a day

From signup to first sale in three steps.

1

Connect your number

Embedded signup or manual Meta credentials. Your existing number keeps working — nothing gets banned, ever.

2

Invite team, import contacts

Add agents with roles, pull contacts from CSV or your store, and switch on a greeting bot in minutes.

3

Broadcast & sell

Send your first festive offer, watch orders land in chat, and collect UPI payments on the spot.

Made for Indian high streets

If you sell on chat, this is home.

Word on the street

Shop owners, in their own words.

★★★★★
"Diwali broadcast sold out our kurtis in two days. Earlier we begged people to check SMS — now they reply in minutes."
Boutique owner Meera KhandelwalBoutique, Jaipur
★★★★★
"The bot handles price questions all night. My staff walks in to a claimed queue, not chaos. Genuinely changed our mornings."
Electronics store owner Rajesh MenonElectronics, Kochi
★★★★★
"COD confirmations on WhatsApp cut our RTO losses by a third. It paid for itself in the first week."
D2C founder Ananya IyerD2C skincare, Bengaluru

Simple pricing

Starts free. Grows with your counter.

Every plan includes the shared inbox, unlimited agent seats on paid tiers, and a 7-day full-feature trial. No card required.

Starter

For solo shops getting on WhatsApp.

₹999 /month

  • 1,000 monthly conversations
  • Shared team inbox (2 seats)
  • Broadcast campaigns
  • Chatbot rules
  • Email support
Start free trial
Most popular

Professional

For teams running serious volume.

₹2,499 /month

  • 5,000 monthly conversations
  • Unlimited broadcasts
  • 10 team inbox seats
  • Visual bot builder + drip
  • Catalogue & UPI payments
  • Priority support
Start free trial

Enterprise

Chains, D2C brands and resellers.

Custom

  • Unlimited conversations
  • Multiple numbers & workspaces
  • API + webhook access
  • Dedicated manager & SLA
  • Onboarding & training
Talk to sales

Meta charges conversation fees separately — shown live inside Analytics next to every campaign.

Questions, answered

Everything owners ask us.

Is this the official WhatsApp API?

Yes. DeskBees WAO runs on Meta\u{2019}s official WhatsApp Business Platform — not unofficial gateways, screen-scrapers or multi-device hacks. Your number stays safe, messages deliver reliably, and broadcasts reach thousands.

How is this different from the free WhatsApp Business app?

The free app is one person on one phone. DeskBees puts your whole team on one number with a shared inbox, broadcasts, chatbots, catalogues and proper reports — everything the free app cannot do.

Can my staff and I use one number together?

That is the core idea. Agents log in with their own accounts, claim or receive assigned chats, and every reply still goes out from your single official number. Owners see the whole floor; agents see only their queue.

What is the 24-hour messaging window?

WhatsApp lets businesses send free-form messages only within 24 hours of the customer\u{2019}s last message. After that you must use pre-approved templates — DeskBees switches the composer automatically and shows a clear banner, so you never hit a dead end.

Do you support UPI payments and catalogues?

Yes. Connect Shopify or WooCommerce, push products to your WhatsApp catalogue, send payment requests, and collect over UPI — COD confirmations included to cut RTO losses.

Is there a free trial?

Every workspace starts with 7 days on the Professional plan — broadcasts, bots, team inbox included. No card required; downgrade to Starter any time.

An Indian shopkeeper smiling with a happy customer at the counter

Your counter is already on WhatsApp. Put a team behind it.

Join 2,000+ Indian businesses selling, supporting and collecting payments on chat. Live before dinner.